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Singapore must address the core issue of scalpers and scammers to solidify its status as a premier concert hub, rather than simply reacting to these nuisances after they occur.
Ticketing companies should consider establishing transparent and validated means for tickets resale. This is crucial to ensure fr access for fans while simultaneously deterring fraudulent activities. Swifties' experiences from the Eras Tour's ticket battle exemplify the chaos that arises when such measures are lacking.
After a grueling struggle agnst scalpers, fans without tickets turned to secondary markets like StubHub, Facebook Marketplace, X Twitter, Telegram and Xiaohongshu in search of redemption.
To prevent this turmoil in the future and protect concertgoers' rights:
Enhance Security Measures: Implement robust systems that can identify and blacklist scalpers, thereby preventing their participation on any resale platforms.
Strengthen Legal Frameworks: Ensure strict laws agnst scalping exist and are enforced. This would discourage scalpers from operating in the first place.
Facilitate Fr Resale: Ticketing companies could partner with legitimate third-party platforms that allow for verified resale transactions. These intermediaries could offer features like digital tickets, real-time pricing data, or even a limited resale window to prevent scalping activities.
The Singapore government and concert industry stakeholders need to work together in creating an ecosystem where fans can safely enjoy their music experiences without fear of being scammed.
Singapore must tackle the root cause of scalpers and fraudsters if it wishes to retn its reputation as a prime concert destination, rather than merely reacting post-issue. Ticketing platforms should consider enabling traceable and validated secondary sales mechanisms. Swifties' recent struggles with the Eras Tour exemplify how such systems are sorely lacking.
After battling scalpers for tickets, disenfranchised fans turned to resale channels like StubHub, Facebook Marketplace, Twitter's X platform, Telegram, and Xiaohongshu in their desperation.
To prevent future distress and uphold concertgoers' rights:
Strengthen Security: Implement stringent systems that can flag scalpers and ban them from any resale platforms.
Enforce Legal Regulations: Ensure there are robust laws agnst scalping enforced rigorously to deter such activities.
Promote Fr Resales: Collaborate with ticketing companies and reliable third-party platforms for secondary sales transactions, offering features like digital tickets, real-time pricing, or controlled resale windows.
Cooperative efforts from the Singaporean government and concert industry leaders are essential in fostering an environment where fans can securely enjoy their music events without the risk of fraud.
This article is reproduced from: https://www.straitstimes.com/singapore/singapore-needs-to-tackle-scalpers-and-scammers-at-its-root-to-cement-concert-hub-status
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Singapore Concert Industry Scalper Challenge Enhanced Ticketing Security Measures Legal Frameworks Against Ticket Fraud Fan Rights in Concert Access Secondary Market Solutions for Resales Eras Tour Ticketing Lessons Learned