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Guidelines and Etiquette for Attending Symphony Center Concerts

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Frequently Asked Questions About Atting Concerts at Symphony Center

Contacting Patron Services

Should you need assistance, you can connect with our Patron Services team through our website chat service, by dialing 312-294-3000, or via eml at [email protected]:[email protected].

Receiving Your eTicket

Upon purchase of an electronic ticket eTicket, you will typically receive it promptly after completing your online transaction.

Handling Late Arrivals

In consideration for the other patrons and performers, latecomers are generally asked to wt until a suitable pause in the concert to enter. This ensures minimal disruption.

Performance Length

A typical orchestral concert lasts approximately 120 minutes including intermission.

Phone Usage Guidelines

To mntn the atmosphere of respect and concentration during performances, it's recommed that all electronic devices be silenced or turned off before the performance begins. Taking photos is not allowed.

Child Policy

Children generally need to be accompanied by an adult and may enjoy age-appropriate concerts; however, specific requirements vary by program and season.

Seating Arrangement Explanation

Seats assigned in prs are often allocated with odd-numbered seats on one side and even-numbered seats on the other for smooth entry and exit.

Ticket Exchanges and Donations

In case you cannot att a performance, your tickets can be exchanged or donated according to our policy; please visit our websitehttp:www.chicagosymphony.org for detls.

Dress Code

While there's no formal dress code at Symphony Center, most patrons choose to wear attire that reflects the formality of such cultural events.

Audience Clapping Etiquette

Applause is reserved for performance highlights and the of each piece. Avoid clapping between movements unless prompted by the conductor.

Coughing Guidelines

If you must cough during a performance, please use tissues or gently cover your mouth to minimize disturbance.

Authenticating Tickets

For security reasons, it's advised that tickets be purchased through official channels such as our website or box office; unauthorized resale may lead to invalidation of seating information.

International Ticket Purchasing

While purchasing tickets from outside the United States requires a credit card in USD and shipping address within the US, we can facilitate transactions via international payment methods through our online platformhttp:www.chicagosymphony.orgonline-shopping.

Bag Policy

To ensure safety and ease of entry, small bags are permitted but may be subject to inspection upon arrival.


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Chicago Symphony Center Concert Guide Attend Symphony Center Tips and Etiquette Electronic Ticketing Process Explained Late Arrival Policy for Concerts Child Admission Requirements at Symphony Dress Code Recommendations for Events